CORPORATE ETIQUETTE
Personal Branding
Proper etiquette in the business arena is not simply about looking good. In fact, it is a fundamental part of professional skills and quality business practice. According to research by Harvard University, The Carnegie Foundation, and The Stanford Research Institute, “more than 85% of job success is based on soft skills, our personal conduct, and the ability to put others at ease.”
Corporate clients expect and should be given no less than Five Star treatment. Understanding that today’s market is fiercely competitive and one is seldom given a second chance, it is imperative to mark your organization with a brand of excellence. Monica Lewis School of Etiquette can help you to do just that!
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Business Etiquette Master Class
Corporate Communication Skills
Understanding the intricacies of networking is considered a highly valuable asset by most business owners and corporations. Business executives routinely find themselves in situations where they must communicate effectively with clients and colleagues. The Monica Lewis School of Etiquette knows networking is not engaging in inauthentic “chitchat.” Instead, we teach our clients to participate in genuine conversations, which is essential to building relationships because people like doing business with individuals they clearly understand, respect, and trust.
Topics Include:
- Breaking B.A.D. In Business Communications
- How to Turn Complaints into Profits
- Critical Conversations – How to talk through tough topics
- How to Navigate and Negotiate Difficult People
- Customer Service & Retail Training to increase Customer Satisfaction
Dining with Diplomacy
It’s not just lunch… It’s business. Confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to entirely focus and concentrate on our fellow diners, which could lead to a disastrous business outcome.
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DINING MASTER CLASS
Confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to entirely focus and concentrate on our fellow diners, which could lead to a disastrous business outcome.
Questions about which fork to use, what to do if you have dropped your napkin, and what role you hold in a “toast” are all legitimate concerns. Monica Lewis School of Etiquette will provide this information and train clients to exhibit poise in dining situations, which ultimately adds to an individual’s overall effectiveness when representing an organization.
Topics Include:
- Semi-Formal vs. Formal Place Settings
- American vs. Continental Dining
- Silent Cues & Codes of Dining
- Stemware
- Napkin Usage
- How to Navigate the Menu
- Table Topics & Conversation Starters
- Toasting Etiquette 101
- How to Enter & Exit the Table