Business Etiquette

CORPORATE ETIQUETTE
Personal Branding

Proper etiquette in the business arena is not simply about looking good. In fact, it is a fundamental part of professional skills and quality business practice. According to research done by Harvard University, The Carnegie Foundation and The Stanford Research Institute, “more than 85% of job success is based on soft skills, our personal conduct and the ability to put others at ease.”

Corporate clients expect and should be given no less than Five Star treatment. Understanding that today’s market is fiercely competitive and one is seldom given a second chance; it is imperative to mark your organization with a brand of excellence. Monica Lewis School of Etiquette can help you to do just that!

 

Corporate Communication Skills

Business executives routinely find themselves in situations where they must communicate effectively with clients and colleagues. Understanding the intricacies of networking is considered a survival skill by thoughtful owners and major corporations. The Monica Lewis School of Etiquette knows that networking is not engaging in inauthentic “chitchat.” Instead, we teach our clients to participate in genuine conversations which are an essential element of building relationships because of people like doing business with individuals they clearly understand, respect and trust.

 

Topics Include:

  • Breaking B.A.D. In Business Communications
  • How to Turn Complaints into Profits
  • Critical Conversations – How to talk through tough topics
  • How to Navigate and Negotiate Difficult People
  • Customer Service & Retail Training to increase Customer Satisfaction

Dining with Diplomacy

It’s not just lunch… it’s business. Possessing confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to fully focus and concentrate on your fellow diners which could lead to a disastrous business outcome.

Download our Corporate Course Brochure

DINING MASTER CLASS

Possessing confidence in dining situations allows one to pay closer attention to the business matters at hand. On the contrary, when we are nervous, it is difficult to fully focus and concentrate on your fellow diners which could lead to a disastrous business outcome.

Questions about which fork to use, what to do if you have dropped your napkin and what role you hold in a “toast” are all legitimate concerns. Monica Lewis School of Etiquette will provide this information and train clients on how to exhibit poise in dining situations; which ultimately adds to an individual’s overall effectiveness when representing an organization.

Topics Include:

• The Proper Introduction
• Proper Responses to Introductions
• Tips for Remembering Names

• Proper Handshaking
• Eye Contact
• Body Language Basics